Privacy policy

Privacy policy

Last updated: 21 August 2026

Koola Saker operates this store and website, including all related information, content, features, tools, products and services, in order to give you a customised shopping experience (the "Services"). Koola Saker is powered by Shopify, which enables us to provide the Services to you. This privacy policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our terms of service and this privacy policy, this privacy policy takes precedence with respect to the collection, processing and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing any of the Services, you confirm that you have read this privacy policy and understand how your information is collected, used and disclosed as described in this privacy policy.

Personal information we collect or process

When we use the term "personal information", we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

  • Contact details: including name, address, billing address, shipping address, phone number and email address.
  • Financial information: including credit card numbers, debit card numbers and financial account numbers, payment card information, financial account information, transaction details, payment method information, payment confirmations and other payment details.
  • Account information: including username, password, security questions, preferences and settings.
  • Transaction information: including the items you view, put in your cart, add to your wishlist or purchase, return, exchange or cancel, as well as your past transactions.
  • Communications with us: including the information you provide in your communications with us, for example when you submit a customer support request.
  • Device information: including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information: including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources: directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information; automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; from our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; from our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which of our Services you use, we may use personal information for the following purposes: providing, customising and improving the Services; marketing and advertising; security and fraud prevention; communicating with you; legal reasons.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes, including: to Shopify, vendors and other third parties that perform services on our behalf; to business and marketing partners; when you direct us to or otherwise consent; to our affiliates; in connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are provided by Shopify, which collects and processes personal information about your access to and use of the Services. For more information, see Shopify's consumer privacy policy.

Third-party websites and links

The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such websites.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children below the age of majority in your jurisdiction.

Security and retention of your information

No security measures are perfect. How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations or resolve disputes.

Your rights and choices

Depending on where you live, you may have the right to access, delete, correct and port your personal information, as well as the right to manage your communication preferences. If you live in the United Kingdom or the EEA, you may also have the right to object to or restrict processing and to withdraw consent. You can exercise these rights by contacting us using the contact details below.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. You may also lodge a complaint with your local data protection authority.

International transfers

We may transfer, store and process your personal information outside the country where you live, using recognised transfer mechanisms where required.

Changes to this privacy policy

We may update this privacy policy from time to time. We will post the revised privacy policy on this website and update the "Last updated" date.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please email us at gooblus@gmail.com, or contact us at Ellen Keys gata 85, 129 53 Hägersten, Sweden.